Gabajee Terms and
Conditions of Use

01 Introduction

These Terms and Conditions ("Terms") govern the relationship between Gabajee ("we", "us", "the platform") and any person ("you", "the player") who registers an account or uses any service provided through the Gabajee website at gabajee.vip.

Gabajee is an online gaming platform designed specifically for players in Bangladesh. We offer live casino games, sports betting, and a range of other gaming products. These Terms apply to all products and services available on the platform, including any mobile application we may provide.

These Terms should be read alongside our Privacy Policy and Responsible Gaming Policy, both of which form part of the agreement between you and Gabajee. If there is any conflict between these documents, these Terms take precedence unless otherwise stated.

We reserve the right to update these Terms at any time. When we do, we will notify registered players via email or an in-platform notification before the changes take effect. Continued use of Gabajee after any update constitutes acceptance of the revised Terms.

02 Eligibility

To register and use Gabajee, you must meet all of the following requirements:

• You must be at least 18 years of age at the time of registration.
• You must be a resident of a jurisdiction where online gaming is not prohibited by local law.
• You must not be a current employee, contractor, or close family member of a Gabajee employee.
• You must not have been previously excluded or banned from Gabajee or any affiliated platform.
• You must have the legal capacity to enter into a binding agreement.

Gabajee reserves the right to request proof of age and identity at any time. If you cannot provide satisfactory verification, your account may be suspended and any pending withdrawals held until the matter is resolved.

By registering, you confirm that all information you provide is accurate, complete, and up to date. Providing false information — including a false date of birth — is a serious breach of these Terms and will result in immediate account closure and forfeiture of any balance.

03 Account Registration

Each player is permitted to hold one account on Gabajee. Creating multiple accounts — whether under the same name, the same device, the same payment method, or the same IP address — is strictly prohibited. If duplicate accounts are detected, all accounts will be closed and any balances forfeited.

During registration, you will be asked to provide personal details including your name, date of birth, email address, and mobile number. This information is used to verify your identity, process payments, and communicate with you about your account.

You are responsible for maintaining the confidentiality of your username and password. Do not share your login credentials with anyone. Gabajee will never contact you to ask for your password. If you believe your account has been accessed without your permission, contact our support team immediately.

• Use a strong, unique password for your Gabajee account.
• Log out of your account when using a shared or public device.
• Update your contact details promptly if they change.
• Enable any additional security features offered by the platform.

Gabajee reserves the right to close any account that has been inactive for an extended period, subject to prior notification to the registered email address.

04 Deposits and Withdrawals

Gabajee currently supports bKash and Nagad as payment methods for both deposits and withdrawals. We may add or remove payment methods at any time, and we will notify players of any significant changes.

Deposits: Deposits are credited to your Gabajee account balance promptly after confirmation from the payment provider. Minimum and maximum deposit amounts are displayed at the time of transaction. Gabajee does not charge fees on deposits, though your payment provider may apply their own charges.

Withdrawals: Withdrawal requests are processed to the same payment method used for your most recent deposit. This is a security measure to prevent fraud. Minimum withdrawal amounts apply and are shown in your account dashboard.

• Withdrawals are typically processed within 24 hours of the request being submitted.
• Withdrawals may be delayed if your account is undergoing identity verification.
• Gabajee reserves the right to request supporting documentation before processing large withdrawals.
• Any bonus funds must meet the applicable wagering requirements before they can be withdrawn.
• Withdrawals will not be processed to third-party accounts or payment methods not registered in your name.

If a deposit is made in error or a transaction fails partway through, contact our support team with the transaction reference number. We will investigate and resolve the issue as quickly as possible.

05 Bonuses and Promotions

Gabajee offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to specific terms that are communicated at the time the offer is made. These terms include, but are not limited to, wagering requirements, minimum deposit amounts, eligible games, and expiry dates.

Wagering Requirements: Most bonuses at Gabajee carry a wagering requirement, which means the bonus amount (and in some cases the deposit amount) must be wagered a specified number of times before any winnings derived from the bonus can be withdrawn. The exact requirement is stated in each offer's terms.

• Bonus funds are used after real money funds in your account balance.
• Not all games contribute equally to wagering requirements — contribution rates are listed in each offer.
• Bonuses expire if wagering requirements are not met within the stated time period.
• Gabajee reserves the right to withdraw any bonus offer at any time without prior notice.
• Players found to be abusing the bonus system — including through the use of multiple accounts or coordinated play — will have bonuses forfeited and accounts reviewed.

If you have a question about a specific bonus or promotion, our support team is available 24/7 to clarify the terms before you opt in.

06 Game Rules

Each game available on Gabajee is governed by its own set of rules, which are accessible within the game interface. By placing a bet in any game, you confirm that you have read and understood the rules for that game.

In the event of a technical fault, disconnection, or system error during a game round, Gabajee will attempt to resolve the situation fairly based on the game state at the time of the fault. Where a round cannot be completed, bets will typically be returned to the player's account. Gabajee's decision in such matters is final.

Live dealer game results are determined by the physical actions of the dealer and are recorded by multiple camera feeds. These results are final once the round is closed. Disputes regarding live game outcomes must be raised with our support team within 24 hours of the round in question.

• Gabajee does not manipulate game outcomes. All RNG-based games use certified random number generators.
• Minimum and maximum bet limits apply to all games and are displayed before each round.
• Gabajee reserves the right to void bets placed in error or as a result of a system malfunction.

07 Prohibited Conduct

The following actions are strictly prohibited on Gabajee. Engaging in any of these activities will result in immediate account suspension, permanent closure, and forfeiture of all balances:

• Creating more than one account on the platform.
• Providing false, misleading, or fraudulent information during registration or verification.
• Using automated software, bots, scripts, or any other tool to interact with the platform in a non-human manner.
• Colluding with other players to gain an unfair advantage in any game.
• Exploiting software bugs, errors, or vulnerabilities for financial gain. Any such gains will be reversed.
• Attempting to launder money or use Gabajee for any illegal financial activity.
• Harassing, threatening, or abusing other players or Gabajee staff in any communication channel.
• Sharing your account with another person or allowing a third party to place bets on your behalf.

Gabajee actively monitors for prohibited conduct using automated systems and manual review. If you suspect another player of engaging in prohibited conduct, please report it to our support team.

08 Account Suspension and Closure

Gabajee reserves the right to suspend or permanently close any account at its discretion, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms and Conditions.
• Failure to complete identity verification within a reasonable timeframe.
• Suspected fraudulent activity or money laundering.
• A player's request for self-exclusion under our Responsible Gaming policy.
• A court order or instruction from a regulatory authority.

If your account is suspended pending investigation, you will not be able to log in, place bets, or make withdrawals during the suspension period. If the investigation concludes in your favour, your account will be reinstated and any withheld funds released.

If you wish to close your account voluntarily, contact our support team. We will process your request and return any eligible real money balance to your registered payment method.

09 Responsible Gaming

Gabajee is committed to promoting responsible gaming. We believe that gaming should be an enjoyable form of entertainment, and we take our responsibility to players seriously. The following tools are available to all registered players:

• Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit.
• Session Time Reminders: Receive notifications after a set period of continuous play.
• Cooling-Off Period: Temporarily restrict access to your account for a defined period.
• Self-Exclusion: Permanently exclude yourself from the platform if you feel your gaming is out of control.

If you are concerned about your gaming habits or those of someone you know, please visit our Responsible Gaming page for more information and support resources. Our support team is also available 24/7 to assist.

Gabajee will never encourage a player to continue playing beyond their stated limits, and we will never contact a self-excluded player with promotional material.

10 Privacy

Gabajee collects and processes personal data in accordance with our Privacy Policy. By registering an account, you consent to the collection and use of your personal information as described in that policy.

We do not sell your personal data to third parties. We may share data with payment processors, identity verification providers, and regulatory authorities where required by law or necessary to operate the platform.

For full details on how we handle your data, what rights you have, and how to make a data request, please read our Privacy Policy.

11 Intellectual Property

All content on the Gabajee platform — including but not limited to the website design, logos, graphics, game interfaces, text, and software — is the property of Gabajee or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or create derivative works from any Gabajee content without our express written permission. Unauthorised use of Gabajee's intellectual property may result in legal action.

The Gabajee name and logo are trademarks of the platform. Use of these marks without permission is prohibited.

12 Limitation of Liability

Gabajee provides its platform on an "as is" basis. While we make every effort to ensure the platform is available, accurate, and secure, we cannot guarantee uninterrupted access or that the platform will be free from errors at all times.

To the maximum extent permitted by applicable law, Gabajee shall not be liable for:

• Any loss of winnings resulting from a technical fault or system error.
• Any indirect, incidental, or consequential loss arising from your use of the platform.
• Loss or damage resulting from unauthorised access to your account where you have failed to keep your credentials secure.
• Any interruption to service caused by factors outside our reasonable control, including internet outages or third-party payment provider issues.

Nothing in these Terms limits Gabajee's liability for fraud, gross negligence, or any other liability that cannot be excluded by law.

13 Changes to These Terms

Gabajee may update these Terms and Conditions at any time. When material changes are made, we will notify registered players via email or an in-platform notification at least 7 days before the changes take effect.

If you do not agree with any updated Terms, you should stop using the platform and contact our support team to close your account. Continued use of Gabajee after the effective date of any changes constitutes your acceptance of the revised Terms.

We recommend checking this page periodically to stay informed of any updates. The "Last updated" date at the top of this page reflects when the Terms were most recently revised.

14 Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any point before registering, please get in touch with our support team. We're available 24 hours a day, 7 days a week.

• Email: [email protected]
• Live Chat: Available directly through your account dashboard after login.

We aim to respond to all email enquiries within 24 hours. For urgent account issues, live chat is the fastest way to reach us.